Plans for Every Stage
Simple Pricing Built to Drive Results
Growth
$
99
/ mo
1,000 credits per month
$.04 per additional credit
SMS: 1 credit
MMS: 3 credits
Plan Comparison
Choose the option that makes the best sense for your business.
| Feature | Growth $99/mo |
Premium $159/mo |
|---|---|---|
| Core Platform Features | ||
| ContactsAny person you communicate with through the Customer Connect platform. | Unlimited | Unlimited |
| UsersTeam members added to your account. | Unlimited | Unlimited |
| LocationsDifferent, independent physical locations. | 1 Included | 1 Included |
| Dedicated Toll-Free Text NumberA unique phone number for sending and receiving business texts, registered on your behalf. | 1 Included$5/mo per additional user number | 1 Included$5/mo per additional user number |
| Enable Current Business Phone to SMSMake your current business landline textable while keeping your voice provider. | Not included | $40 one-time fee$15/mo per number |
| Bulk Texting with Pictures & GIFsSend mass SMS and MMS texts to contacts at once. | Included | Included |
| One-to-One Text MessagesUnlimited personalized conversations with individual contacts. | Included | Included |
| Custom Automated Text WorkflowsCreate automated messaging sequences tailored to your business. | Included | Included |
| Group SegmentationTarget messages by behavior, group tags, or demographics. | Included | Included |
| Trackable OffersTrack engagement and offer redemptions inside the platform. | Included | Included |
| Digital Loyalty ProgramReward customers through a digital punch card system. | Included | Included |
| URL ShortenerShorten text-message links and track click-through rates. | Included | Included |
| Built-In TCPA ComplianceAutomatic safeguards for business texting regulations. | Included | Included |
| List Growth Tools | ||
| Auto QR Code GeneratorGenerate QR codes for forms, keywords, and mini URLs. | Included | Included |
| Embeddable Web FormsAdd customizable contact-capture forms to your website. | Included | Included |
| Shareable Web FormsShare forms and trackable offers using links or QR codes. | Included | Included |
| Cellular-Enabled KioskCollect customer information and track in-store offer redemptions. | $300 per kioskplus $15/mo per kiosk | $300 per kioskplus $15/mo per kiosk |
| Mobile Web AppA no-download mobile experience for enrollment and redemptions. | Included | Included |
| Keyword MarketingBuild customer lists using promoted keywords and offers. | Included | Included |
| List Upload ToolImport existing contact lists and organize them with group tags. | Included | Included |
| Automated Text Tools | ||
| Automated “Missed Call” Text BackAutomatically send a text whenever a call is missed. | Included | Included |
| Reputation ManagementBoost positive reviews while minimizing negative feedback. | Included | Included |
| Google Reviews AutomationAutomatically request Google reviews from customers. | Included | Included |
| Bounce Back Automated OfferSend an instant offer that encourages another visit. | Included | Included |
| Lapsed & Lost Customer Automated OfferRe-engage customers who have not returned with text offers. | Included | Included |
| Birthday AutomationAutomatically send birthday wishes and offers. | Included | Included |
| Anniversary AutomationCelebrate customer anniversaries with personalized messages. | Included | Included |
| Lead Engagement Workflow AutomationNurture leads automatically with tailored text workflows. | Included | Included |
| Employee Onboarding Workflow AutomationStreamline new employee onboarding with automated texts. | Included | Included |
| Recruiting Workflow AutomationAutomate communication throughout the recruiting process. | Included | Included |
| Onboarding and Support | ||
| Step-by-Step OnboardingGuided setup with access to customized one-on-one onboarding. | Included | Included |
| Phone & Chat SupportGet help through phone or live chat. | Included | Included |
| Training Resource CenterResources that help your team master the platform. | Included | Included |
| Dedicated Customer Success ManagerDedicated guidance to help you achieve success with the platform. | Not included | Included |
| Custom SetupA Customer Success Manager works directly with you to configure the platform. | Included | Included |
Need help selecting a plan? Book a demo and we’ll recommend the right option for your business.
High-Usage Plan Options
Elite
$299 / mo
10,000 credits per month
$.025 per additional credit
SMS: 1 credit
MMS: 3 credits
Pro Elite
$625 / mo
25,000 credits per month
$.02 per additional credit
SMS: 1 credit
MMS: 3 credits
Platinum
$1,250 / mo
50,000 credits per month
$.015 per additional credit
SMS: 1 credit
MMS: 3 credits