Instantly Ignite
Revenue Growth Customer Retention Deeper Engagement
Drive More Visits, More Positive Reviews and More Revenue with Customer Connect’s Engagement Platform.
Our Services
We Help You Where You Need It Most
Real Growth, Real Numbers
A local restaurant chain in Indiana with two locations ignited their growth starting in 2017. The owner wanted a simple method to help bring their customers back and reward them for doing so. Using SMS Marketing was an obvious choice to use as the open rate is more than double that of email marketing.
Building a custom Mobile App was also out of the question due to the expense of such a process. Within the first year of starting this platform, this business had 3,701 contacts sign up. Within that same first year, this merchant sent 58,576 texts and saw their customers check-in 11,029 times and added $48,328 in additional revenue. Today, the local restaurant chain has 9 locations, a total of 137,470 contacts, and we added an increase of $7,015,255 in estimated revenue.
Our Results
The total amount of contacts added in the last 12 months.
Using an offer of $10 off $30 redeemed every 7 check-ins.
Using Automated Text, 44,784 redemptions. 15.3% of text offers were redeemed.
Merchant Testimonials
What Our Merchants Say About Us:
This program has been a great addition to my local store marketing. I have several stores with 3000+ customer sign ups! This large database allows me to increase revenue by sending out textALERTS about $5 Friday, promote additional offers and sell gift cards!
Smoothie King
We were looking for a better way to communicate directly with our customers, especially for specials and updates. Customer Connect turned out to be exactly what our business needed. It's affordable, easy to use, and flexible. Our customers sign up via QR code or kiosk, and we can quickly send messages, promotions, and track results. I expect this platform to be a big benefit to our business.
Carl's Catfish
This platform helps us easily connect with our guests! This company is great to work with!
Rafferty's
The customer engagement tools are fantastic! Our sales have increased since we started using this platform. Highly recommended!
The Juice Bar
Excellent service and support! Our team loves how easy it is to manage campaigns and communicate with customers. It has truly transformed our marketing efforts.
TechGear
See Texting In Action
See how simple business texting can be when it actually works for your business.